Sarah Quinney · The E-Commerce Business Coach · Surfcoast VIC E-Commerce Founders Community By application only
Sarah Quinney
Sarah Quinney
Coach-in-residence
One coach. Twelve founders. Every Monday morning. Since 2017.
The Community · For e-commerce founders

A room of twelve.
Run by me.

The E-Commerce Founders Community is a small, curated mastermind for women running brands at $50k–$500k a month. One weekly call with me. A private channel of peers. The same playbooks I run for private clients — shared across a group small enough to know each other's numbers.

Twelve founders in the room. Always twelve. 6-month minimum. By application only.

The reckoning · §02

Most rooms are full of people who haven't actually built one.

You're doing $50k–$500k a month and still wearing every hat. The agency has stopped moving the needle. Monday mornings start in an inbox you haven't caught up on since last Tuesday.

You're proud of what you've built, and you don't want to torch it. What you want is a room of women who've already shipped through the same wall.

That is what the Community is for. One weekly call with me, a private channel of vetted founders, lead-gen and retention playbooks, and a 1:1 office hour every fortnight.

The room · §03

E-commerce growth is four women, not a feeling.

Four numbers, four members. The Community room — measured.

01
$897k

Standout BFCM

Member did her biggest single-day in the room.

Apparel · Year 2
02
+33%

Cost / acquisition

Average reduction across active retention members.

Q3 2025 cohort
03
38%

Repeat customer rate

Trailing 90-day blended for active members.

Member median
04
+26%

Average order value

Lift inside year one of joining the Community.

Member median
What's inside · §04

Six things every member gets, every month.

One price, no upsells. Pricing reviewed annually for new members; existing members are grandfathered.

01

One weekly group coaching call

Every Monday morning, live with Sarah. Ninety minutes of P&L review, hot-seats, and a tactical teach.

  • P&L review at the top
  • Live hot-seat per session
  • Tactical teach to close
  • Recording shared by Tuesday
02

24/7 founder community

A private channel of vetted women e-commerce founders.

  • Vetted women founders only
  • Anonymous post mode
  • Searchable by category
  • Real-time peer answers
03

Lead generation playbooks

The exact paid + organic plays I run for private clients.

  • Meta · Google · TikTok plays
  • SEO content templates
  • Quarterly updates
  • Real-account screenshots
04

Engagement & retention systems

Email, SMS, post-purchase, win-back. Klaviyo flows built around lifetime spend.

  • Klaviyo flow architecture
  • Lifetime-spend segmentation
  • SMS where it earns its place
  • Win-back & retention loops
05

Personal Shopify + Klaviyo audit

Within month one I personally audit your store and your email programme.

  • Personal audit by Sarah
  • Punch-list, by revenue
  • Delivered inside month one
  • Revisited at month six
06

Bi-weekly 1:1 with your coach

A private 30-minute slot in my calendar every fortnight.

  • 30 minutes · fortnightly
  • Direct with Sarah
  • Bank if you do not need it
  • Written note follow-up
The rhythm · §05

The rhythm of the year.

Predictable on purpose. The compounding takes a year to land — most members renew for a second or third term.

Every Monday · 10am AEST
Group coaching call — 90 min
P&L review at the top, one live hot-seat in the middle, a tactical teach to close. Recording shared by Tuesday.
INCLUDED
Fortnightly · in your slot
1:1 office hour — 30 min
A private slot in my calendar every fortnight. Bank it when you do not need it.
INCLUDED
24/7
Founder community
Private channel of vetted women operators. Search by category, post anonymously, get real-time peer answers.
INCLUDED
Quarterly · in person or live
Mid-quarter strategy session
Half-day off-site or live Zoom — P&L deep-dive, channel review, next-quarter plan, written up by me.
INCLUDED
Every November · Surfcoast
Annual planning retreat
Two days at the studio. We close the year and write next year's plan together. Members only.
INCLUDED
The receipts · §06
Twelve founders · always.
12
Founders in the room
max · always.
6 mo
Minimum commitment
then month-to-month
$1.24B
Managed media
across member brands
5.0
Founder reviews
★★★★★ · 41 verified
Real Shopify dashboards · §07 Real founders.

Real Shopify dashboards.
Real founders.

Six are on the wall above my desk. Forty-one of them have written.

★★★★★ 5.0 · 41 verified reviews
Nessa Bell+238%
Nessa Bell Studio
Nessa Bell · Apparel

"Constant growth, year after year."

Mara Lindholm+75%
Atelier Marin
Mara Lindholm · Coastal apparel

"Sarah moved us off a quarterly cycle and onto a Monday morning."

Dean Holroyd+70%
Hesper House
Dean Holroyd · Home & ceramics

"Half the value came from the AI systems."

Melissa Devereaux+55%
Devereaux & Co.
Melissa Devereaux · DTC

"150% growth from Sarah's coaching."

Anna Cannella+53%
Anna Cannella
Anna Cannella · Long-term

"Clarity and a clear vision, year after year."

Sara White+62%
Sara White Studio
Sara White · DTC founder

"Pace and momentum — good pressure that keeps you moving forward."

Nessa Bell+238%
Nessa Bell Studio
Nessa Bell · Apparel

"Constant growth, year after year."

Mara Lindholm+75%
Atelier Marin
Mara Lindholm · Coastal apparel

"Sarah moved us off a quarterly cycle and onto a Monday morning."

Dean Holroyd+70%
Hesper House
Dean Holroyd · Home & ceramics

"Half the value came from the AI systems."

Melissa Devereaux+55%
Devereaux & Co.
Melissa Devereaux · DTC

"150% growth from Sarah's coaching."

Anna Cannella+53%
Anna Cannella
Anna Cannella · Long-term

"Clarity and a clear vision, year after year."

Sara White+62%
Sara White Studio
Sara White · DTC founder

"Pace and momentum — good pressure that keeps you moving forward."

— Thirty-five further reviews available on application.See all case studies →
The path · §08

The path from one founder to a network.

Eight numbers, three years of the room. What compounds when you stop trying to be everywhere.

−13%
Avg CAC reduction

Year 1 of joining · across active members.

+400%
Best-month uplift

Standout case · apparel member · BFCM.

+107%
Avg revenue lift

Trailing 12 months · across the cohort.

+158%
Klaviyo flow revenue

Avg lift inside year 1 of joining.

3 yrs
Median tenure

Most members renew for a second + third term.

+151%
Email-driven sales

Lift since formal retention overhaul.

37%
Repeat customer rate

Member median · 90-day trailing.

DIY
Off agency retainers

Members ditching the agency invoice.

#wins · §09

From the twins channel.

Excerpts from the private member channel. Real wins, real names, real numbers.

Thirty-five further reviews available on application.
The journey · §10

The path from one founder to a network.

Three phases of the room. Where each member tends to land.

01

You're not in for one

The first month is the audit + Monday call. You walk in to the room, get welcomed, and the first hot-seat is yours.

02

It becomes the big lift

Months three to six is where the Klaviyo + Meta playbooks compound. Most members hit a milestone month before month six.

03

Compounding wins

Year two and three is where the magic happens. Members compound on their own playbooks while still showing up Mondays.

One price · §11
By application only

One price. No upsells.

$1,850
/ month inc. GST
You commit to
Six months minimum, then month-to-month with 30 days notice. Pricing reviewed annually for new members; existing members are grandfathered.
12
Founders in the room
6 mo
Minimum commitment
$40M+
Member sales
Apply for the room →Replies from Sarah within 2 business days
What you save vs. the alternatives.

How it stacks up.

Option Cost Notes
The Community (this) $1,850/mo 1 coach, 12 founders, every Monday — me
Premium founder mastermind $3,500–6,000/mo Group coaching · 20-50 founders · rotating coaches
1:1 private coach $2,500–5,000/mo Just you · weekly call · usually + paid implementation
Industry conference + DIY group $1,500–3,000/yr Annual ticket · DIY peer chat · no live coaching
For who · §12

Who this is — and isn't —

The room is built around a specific shape of founder. If you see yourself on the left, apply.

This is for you if
  • Doing $50k–$500k per month in revenue
  • Woman founder who built it herself
  • Wants a room of peers, not a junior coach
  • Can show up to the Monday call most weeks
  • Believes in long arcs over hacks
This isn't for you if
  • ·Under $50k/month — the foundational programme is a better fit
  • ·Over $1M/month — let's talk about private fractional growth
  • ·Looking for a course or self-paced library
  • ·Won't show up to the Monday call
  • ·Want guaranteed results in 30 days
★★★★★

"It has been a blessing to have someone as committed as Sarah as my coach. Constant growth, year after year — 512% in the first year inside the room."

— Nessa Bell, founder · Nessa Bell Studio
+512%
Year 1 inside the room
Sarah Quinneyask me anything
The questions · §13

The questions founders ask first.

If yours isn't here, ask it on the application — every reply comes from me.

How is the Community different from a typical group program?

Most masterminds are run by a team — you join expecting the founder and end up on a call with their junior coach. This one is run by me. Every Monday call, every 1:1, every quarterly intensive — me.

What revenue band is the Community for?

Active members run brands doing $50k to $500k per month. Below that, you'll get more out of the foundational programme. Above $1M/month, we should be talking about private fractional growth.

Why only women founders?

Nine of every ten members are women, by design. The room is built around the realities of running an ecommerce business while also running a life.

How much time will it take a week?

Plan on three hours: one for the Monday call, one for a 1:1 every fortnight, and one for implementation.

What's the minimum commitment?

Six months. The compounding takes a year to land — most members renew for a second or third.

How many founders are in the room at any time?

Twelve. Always twelve. New members join only when a seat opens — usually two or three per year.

— Five more on the full FAQ page. See all questions →
Taking applications

Ready to be one of
twelve in the room?

Five short prompts. Five minutes. I read every application personally and reply within two business days — yes or no, with the why.

Apply for the room →
$1,850/month inc. GST · 6-month minimum · by application only