Work with me · §01 Sarah Quinney · The E-Commerce Business Coach · Surfcoast VIC
three ways, one outcome

Four ways.
One outcome.

Six concurrent retainers, three openings a quarter — plus 5 Hot-Seat slots per fortnight for one-off diagnostics. Most founders run two of the four services at once — I'll quote that in week three when I know what actually fits.

SHOPIFY PARTNER Meta Partner KLAVIYO PARTNER Featured by Meta Australia FOUNDER · BOARDSOX $40M+ in client sales
How we work together · §02

Three ways. One outcome.

Service · 01 from $8,500/month inc. GST

Fractional growth.

A peer in your corner.

A standing retainer for founders without a Head of Growth — or with one who wants someone senior to think alongside. Strategy, hiring, board prep, the calls that don't go on the calendar.

  • 6-month minimum
  • Weekly 1:1 with the founder
  • Direct line · AU/NZ hours
Apply for this →
Service · 02 from $2,800/month inc. GST

Meta media.

Done with you — not sold to you.

A weekly Meta ads operation for brands spending $50k–$1.2M monthly. Account architecture, creative cadence, P&L reconciliation. I run the room — you sign the calls.

  • 3-month minimum · quarterly review
  • Weekly working session
  • Monday morning P&L
Apply for this →
Service · 03 Price on application

AI systems.

Quiet automation that earns its keep.

Bespoke tooling for the parts of the business no one wants to do — returns, post-purchase, creative pre-pro, finance reconciliation. Built with your team, owned by your team.

  • 6-week build · 30 day stabilisation
  • Plain-English run-book
  • Monthly review
Apply for this →
Service · §03 · 01 · One-off · book direct One-off · book direct

The Hot-Seat..

Two hours. One decision, made.

A bookable 2-hour diagnostic for founders between coaching cycles. You bring one specific problem — Meta, Klaviyo, Shopify, P&L, AI set-up, or open-agenda — we work it end-to-end live, then I send a 1-page written action list inside 48 hours.

Investment
$1,500 inc. GST
Commitment
One-off · book direct
  • Six session types — Meta Ads, Klaviyo, Shopify, P&L, Founder reset, AI set-up
  • Two live hours on Zoom · screen-shared both ways · no warm-up
  • Written 1-page action list within 48 hours — owners, deadlines, metrics
  • Up to 3 Hot-Seats per quarter without a retainer
  • Fee credited against month one if you start a retainer within 30 days
What the cadence looks like
00:00 – 00:15 Context · I've already read the materials, you open on the one decision
00:15 – 01:30 The work · screen-shared, live in your data, no slides
01:30 – 01:45 Decisions · narrow to three, with owners and deadlines
01:45 – 02:00 Next steps · what you ship this week, what I send in 48 hours
+ 48 hrs Written 1-page action list in your inbox
★★★★★

“Two hours with Sarah moved more on my P&L than a quarter of agency calls. The 1-pager went straight to my COO and we shipped three of the four moves in week one.”

— Eva Hartwell, founder · DTC beauty
Service · §04 · 02 · 6-month minimum · weekly 1:1 6-month minimum · weekly 1:1

Fractional growth..

A peer in your corner.

A standing retainer for founders without a Head of Growth — or with one who wants someone senior to think alongside. Strategy, hiring, board prep, the calls that don't go on the calendar.

Investment
from $8,500/month inc. GST
Commitment
6-month minimum · weekly 1:1
  • Weekly 1:1 with the founder — direct line, AU/NZ hours
  • Strategy off-sites quarterly · annual planning in November
  • Hiring panels for senior marketing / growth / ops roles
  • Board prep and investor-meeting rehearsals
  • The calls that don't go on the calendar
What the cadence looks like
Weekly Founder 1:1 — agenda set by you, off the record
Fortnightly Whole-team strategy session if you want one
Quarterly Off-site planning + P&L deep-dive
Ad hoc Hiring interviews, contract reviews, board prep
Always I answer the phone before the third ring
★★★★★

“I now have control over my own marketing — not an agency. 150% growth in the first year of coaching.”

— Melissa Devereaux, founder · Devereaux & Co.
Service · §05 · 03 · 3-month minimum · weekly working call 3-month minimum · weekly working call

Meta media..

Done with you — not sold to you.

A weekly Meta ads operation for brands spending $50k–$1.2M monthly. Account architecture, creative cadence, P&L reconciliation. I run the room — you sign the calls.

Investment
from $2,800/month inc. GST
Commitment
3-month minimum · weekly working call
  • Monday-morning P&L reconciliation, not quarterly meetings
  • Four hook-led creative concepts on a four-week rotation
  • Account architecture built around founder problems, not SKUs
  • Direct line — same number you texted at 9pm on Tuesday
  • Quarterly review against fully-loaded P&L, not platform ROAS
What the cadence looks like
Mon P&L review · spend decisions for the week ship by 11am
Tue Creative review · approve briefs going into production
Wed Audience + budget shifts go live
Thu Founder 1:1 — whatever needs a peer
Fri One-page summary written by me, in your inbox by 5pm
★★★★★

“She moved us off a quarterly cycle and onto a Monday morning. The discipline alone was worth the fee.”

— Mara Lindholm, founder · Atelier Marin
Service · §06 · 04 · 6-week build · 30-day stabilisation 6-week build · 30-day stabilisation

AI systems..

Quiet automation that earns its keep.

Bespoke tooling for the parts of the business no one wants to do — returns, post-purchase, creative pre-pro, finance reconciliation. Built with your team, owned by your team.

Investment
Price on application
Commitment
6-week build · 30-day stabilisation
  • AI returns desk that drafts replies and queues exchanges
  • Post-purchase journey orchestrator across email, SMS, support
  • Creative pre-pro engine for hook + variant generation
  • Finance reconciliation between Meta, Shopify, Klaviyo, Xero
  • Plain-English runbook your team can actually use
What the cadence looks like
Wk 1 Scoping · we map the workflow draining the most hours
Wk 2–3 Build phase one in your stack, alongside your team
Wk 4–5 Pilot with real cases · iterate twice a week
Wk 6 Handover · runbook, training, ownership transfer
+ 30 days Stabilisation · I'm on call while it beds in
★★★★★

“Half the value came from the AI systems she built into our returns desk. The first month paid for the year.”

— Dean Holroyd, co-founder · Hesper House
Not sure yet? · Free
Book a E-Commerce Growth Call. Valued at $400.

A 30-minute call with me — no team, no juniors. We'll find two or three immediate opportunities to lift profitability without adding more to your plate. One per brand.

Book a E-Commerce Growth Call →Replies within 2 business days, from Sarah.
The commitment
7-day

Satisfaction guarantee.

If the first week of our engagement doesn't deliver the clarity I promised, tell me and we part ways with a full refund. No hard feelings.

Certified industry partner META SHOPIFY PARTNERS KLAVIYO GOOGLE PARTNER
APPLY · §08

Three engagements.
Each quarter.

The studio runs a closed waitlist. New engagements open quarterly — currently three for Q3 2026. Five short prompts. Replies come from me, never a form. Allow two business days.

Start application →
Accepting Q3 2026 4-min form
Disciplines of interest